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| FAQ
- Frequently Asked Questions. What size are the photos? My photos are available as Limited Edition 8x10 or 8x12" prints. These are signed & numbered, single-mattted with acid free materials (to assure along life for your print) and mounted in a simple, yet elegant 11x14" black anodized aluminum frame. Most are also available as 12x18" Limited Edition prints, triple-matted and mounted in an 18x24" black-anodized metal frame. For more about the photos, click here. To learn more about Limited Editions, click here. Can I use my Credit Card? Yes. I accept both Visa and MasterCard, directly. (Email me first! Do not send your credit card number, via email !) You can also use your credit or debit cards through PayPal. Why are prices in US Dollars? US Dollars are the standard, it seems, for worldwide commerce. If you pay by PayPal, you'll pay in US dollars or it's equivalent in your local currency. If you pay me, direct, via credit card, I'll charge you that day's equivalent in Canadian Dollars, as I am based in Canada and my bank can only charge credit cards in Canadian dollars. So, my bank will charge your card in Canadian dollars and your bank will then convert it to your currency. You can check the price, in your currency, here. Note, however, that exchange rates vary throughout the day and credit card firms will add a small exchange fee to your bill. However, the price you pay will likely not vary by more than +/- 3% from what you see at XE.com. Will I have to pay Duty? If you live in Canada, the USA. Costa Rica or Mexico, no. These photos & DVDs are Canadian made amd are covered by free trade agreements. In other countries, you may have to pay a small amount of Duty and/or VAT when they arrive. When will my photo(s) arrive? All orders are shipped via Canada Post - usually within 48 hours. Delivery times vary, but most major centers can be reached within 14 to 21 days. Outside North America prints are sent by surface post and while they can sometimes arrive rather quickly, they can also take 12 to 16 weeks. Please be aware that we do travel a fair bit, which will delay shipments. Click here to check our Travel Notice. Can Publication Rights be purchased? In most, but not all, cases - yes. Please email me for more info. |